Job Description

Overview

Housekeeping Manager at EOS Hospitality leads the housekeeping team, ensuring exceptional guest and employee experiences while achieving operational and financial goals.

Responsibilities

• Encourage a team?mindful culture, serving as a role model and coaching staff for a growth mindset.
• Conduct orientation and in?service training covering company policies, operating procedures, OSHA standards, Forbes standards, and housekeeping equipment.
• Create weekly housekeeping schedule, manage payroll processes, and maintain inventory purchase and re?order.
• Establish and uphold cleaning, safety, and conduct standards, inspecting all public areas for cleanliness and recommending improvements.
• Investigate and resolve guest complaints, record work assignments, personnel actions, and time cards, and generate periodic reports.
• Represent guest and employee voice in staff meetings and collaborate with other departments.

Qualifications

• 1?3 years of hotel housekeeping management experience; luxury properties preferred.
• Experience with NY Local 6 Union.
• In?depth understanding of Forbes Travel Guide standards.
• Ability to lift and carry 50?lb and perform frequent bending, stooping, kneeling, and standing.
• Schedule flexibility for a 24?hour operation.
• Maintain a high personal appearance and grooming, and maintain confidentiality of sensitive information.

Skills

• Strong interpersonal and leadership skills.
• Outstanding communication and service?orientated approach to guests and colleagues.
• Proactive problem?resolution, anticipating, preventing, and solving issues.
• Effective multitasking, prioritization, and collaboration with other departments.
• Proficiency with Microsoft Office (Excel, Word, Email).

Salary

$70,000.00 $75,000.00

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E?Verify.

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